QKR ONLINE CANTEEN ORDERING

Bambini Bites works in association with CBA Bank/Mastercard and uses their online school canteen ordering system for the convenience of schools, parents and students called QKR which can be downloaded to all Apple phones/IPAD’s and Android devices.

QKR allows parents/staff to log into the app and place lunch order two (2) weeks in advance any time until 9.00pm the night prior the lunch is required.

Unfortunately, if you miss this cut off time, we are unable to assist with late orders. We recommend that you place your order as early as possible QKR sometimes struggles near cut off times due to the high usage of all users Australia wide. This cut off time has been put into place to allow our kitchen staff sufficient time to prepare food for all lunch orders.

WHAT TO DO IF MY CHILD IS SICK AND NOT ATTENDING SCHOOL AND I HAVE PLACED AN ORDER VIA QKR

We understand that little people can become unwell at the drop of a hat, to assist parents and families with this we request a text message to advise. 

1. Parents MUST send text message ONLY to 0400 948 649
2. Copy of order receipt is required which will include the reference number for the order placed
3. We will need confirmation of your child's name, school, class & ordered items.

We will process a credit to your QkR account within 3-5 business days that can be use in the future.. 

This process will take effect from Monday 27th June. 

All order cancellations received after 7:45 AM will not be issued with a credit as after this time we will have prepared these items for lunch service. 

We are happy for orders to be moved to other children or parents to collect from the canteen at lunchtime on the day of order fulfillment instead.

Please note orders for Sushi can not be refunded as these are ordered from a third party supplier and are ordered in advance. 

These orders need to be cancelled via QkR prior to order cut off times (sushi specific) which is a day prior to normal order cut off times.